To order spare parts, we recommend contacting the hardware store or webshop where you made your purchase. They can assist you in the best and fastest way with delivering spare parts (if available). To be helped as quickly as possible, it is helpful to have the following information on hand when you contact the retailer:

• Which part are you looking for?
• Which product and series is it from?
• If you have it, the EAN code of the product.